PRIVACY AND SECURITY POLICY

All services provided on our store and at the address Barbaros cad. 6. sokak no:5 Altınoluk/Edremit/BALIKESİR belong to our company EYSEL JEWELLERY and are operated by our company.

Privacy and Security

Our company may collect personal data for various purposes. Below, it is explained how and in what way the collected personal data is obtained and how and in what way these data are protected.

Through membership or by filling out various forms and surveys on our store, some personal information about members (such as name-surname, company information, phone number, address or e-mail address) is collected by our store as required by the nature of the business.

Our company may, from time to time, send campaign information, information about new products, and promotional offers to its customers and members. Our members can choose whether or not to receive such information at the time of registration, and later they can change this preference in the account information section after logging in, or they can notify us via the link included in the informational message sent to them.

During the approval process carried out via our store or by e-mail, personal information transmitted electronically by our members to our store will not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” made with our members.

For the identification of system-related problems and the swift resolution of any issues or disputes that may arise regarding the service provided, our company records and uses the IP address of its members. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

Our company may use the requested information, beyond the purposes and scope determined by the Membership Agreement, for the purpose of direct marketing by itself or by persons with whom it cooperates. Personal information may also be used when necessary to contact the user. Information requested by our company, information provided by the user, or information regarding transactions carried out via our store may be used by our company and its partners, even beyond the purposes and scope determined by the “Membership Agreement”, for various statistical evaluations, database creation, and market research, provided that the identity of our members is not disclosed.

Our company undertakes to keep confidential information strictly private and confidential, to consider this a confidentiality obligation, and to take all necessary measures and show due care to ensure confidentiality is maintained and to prevent all or any part of the confidential information from entering the public domain or being used or disclosed by unauthorized persons to any third party.

CREDIT CARD SECURITY

Our company places the security of credit card holders who shop through our websites above all else. Your credit card information is never stored in our system.

There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of them is the key or lock icon at the bottom line of your browser. This indicates that you are on a secure web page, and all your information is protected by encryption. This information is used only in connection with the sales process and in line with the instructions you provide.

During shopping, the information related to the credit card used is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for query, independently of our websites. If the card’s availability is approved, the shopping process continues. Since no information regarding the card can be viewed or recorded by us, it is prevented that third parties can obtain such information under any circumstances.

The reliability of the payment/invoice/delivery address information of orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, for first-time orders placed through our websites, in order for the orders to proceed to the supply and delivery stage, it is first necessary to confirm the accuracy of the financial and address/phone information. If necessary, contact is made with the credit card holder customer or the relevant bank for this verification.

Only you can access and change all the information you provide during membership. If you securely protect your login information, it is not possible for others to access or alter information about you. For this purpose, membership transactions are carried out within a 128-bit SSL security area. This system is an international encryption standard that is practically impossible to break.

Websites that have an information line or customer service and clearly state their physical address and telephone details are preferred more nowadays. In this way, you can get detailed information about any issue that comes to mind and obtain more reliable information about the credibility of the company providing online shopping services.

Note: We recommend that you pay attention to the presence of the company’s physical address and phone number on online shopping sites. If you are going to shop, note down all phone/address information of the store from which you purchase the product before completing your order. If you do not trust it, call and confirm before shopping. On all of our company’s online shopping sites, all information about our company and our physical location is specified.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Identity and credit card information that you send us by credit card mail-order method will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections that may arise from the bank regarding credit card charges, and then destroyed.

In the event that any amount other than the amount specified in the mail-order form, duly approved by you and sent to us in consideration of the products you have ordered, is charged to your card, you may naturally object to the bank and prevent payment of this amount; therefore, this does not constitute a risk for you.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company assumes no responsibility for the privacy practices and content of sites accessed via these links.

Advertisements published on our company’s site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited circumstances listed below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy”. These situations are limited to:

• Compliance with obligations imposed by legal rules in force, such as laws, Decrees with the Force of Law, Regulations, etc., issued by competent legal authorities;

• Fulfilling and implementing the requirements of the “Membership Agreement” and other agreements concluded between our store and the users;

• Properly responding to information requests about users within the scope of an investigation or inquiry duly conducted by the competent administrative and judicial authorities;

• Where it is necessary to provide information in order to protect the rights or security of users.

E-MAIL SECURITY

In e-mails you send to our store’s Customer Services regarding any of your orders, never write your credit card number or passwords. The information contained in e-mails can be viewed by third parties. Our company cannot, under any circumstances, guarantee the security of information transmitted via your e-mails.

BROWSER COOKIES

Our company may obtain information about users visiting our store and the use of the website by such users through a technical communication file (Cookie). The aforementioned technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory.

The technical communication file makes Internet use easier by storing status and preferences about the site.

The technical communication file is used to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and helps to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from your main memory or your e-mail.

Most browsers are initially designed to accept technical communication files; however, users can change the settings so that the technical communication file does not arrive or a warning is given when such a file is sent.

Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site, sending an e-mail to users, or posting it on the site. In case the provisions of the Privacy Policy are changed, they shall enter into force on the date they are published.

For any questions and suggestions regarding our privacy policy, you can send an e-mail to ……………….. You can reach our company using the contact information below.

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